In a catastrophic event, human behaviour determines the efficacy of crisis management. Timeliness of reactions and exactness of decisions are the most relevant factors. In this context, training plays an important role to prepare Crisis Managers. To re-create crisis scenarios, PANDORA employs a Crisis Planner based on Timeline-based Planning and Scheduling technologies. This Planner creates training storyboards of "events" for the trainees (e.g. news videos, phone calls or e-mails) and "reacts" to trainees' strategic decisions, triggering consequent events to continue the training session. To simulate the scenario, a great effort is required to understand the problem specificity and to model the relevant aspects. Within the PANDORA project, we are building the Crisis Knowledge Base (CKB) collecting and maintaining the "knowledge" about crisis scenarios and training sessions.
