We will first try to place persuasion in the general context of social influence, suggest a definition of persuasion, and discuss its implications in terms of the basic principles of any persuasive attempt. Our model takes the Persuader's perspective, thus focusing on their theory of the Recipient's mind, and their planning for influencing the Recipient. We will address persuasion strategies, focusing on the distinction between emotional and non emotional ones. Once outlined the basic relationships existing between emotions and goals, which are at the foundation of emotional persuasion, we will present two general kinds of emotional strategies, persuasion through appeal to expected emotions and persuasion through arousal of emotions, and illustrate the typical features of each kind. Special attention will be paid to persuasion through arousal of emotions, to some problems it raises, and in particular - by focusing on the arousal of two "germane" emotions, envy and emulation - to the analysis of the Persuader's reasoning and planning implied by this strategy. Finally, we will briefly compare our model with the dual-process theories of persuasion, and provide some concluding remarks on the specificity of our approach, as well as on possible directions of research on persuasion.
Emotion in persuasion from a persuader's perspective: A true marriage between cognition and affect
Contributo in volume
Springer-Verlag, Berlin Heidelberg, DEU
Emotion-Oriented Systems. The HUMAINE Handbook, edited by P. Petta, C. Pelachaud, & R. Cowie, pp. 527–558. Berlin Heidelberg: Springer-Verlag, 2011