Building on evidence from the field of risk perception and communication, two key roles of argumentation in crisis management are highlighted: (1) balancing trust construction and persuasive goals in crisis prevention and preparedness, and (2) ensuring time-efficient cross-examination of choice options in group decision making at a time of crisis. The implications for an information fusion approach to crisis management are discussed, suggesting a rich potential for future research.
From Argumentative Crisis to Critical Arguments: How to Argue in the Face of Danger
Contributo in volume
Springer International Publishing, New York, USA
Fusion Methodologies in Crisis Management, edited by Rogova, Galina; Scott, Peter, pp. 365–387. New York: Springer International Publishing, 2016